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Frequently asked questions
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IS SPECIFIC INSTALLATION REQUIRED?No, specific installation is not required. It is a DIY (Do-It-Yourself) process. Simply insert the capsules into the cylinder through a sleeve or any suitable openings.
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WILL IT AFFECT THE WATER FLOW RATE?The water flow rate won‘t be affected significantly, The streamlined exterior design of the PCM energy capsule ensures minimal water flow resistance and efficient heat exchange.
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HOW MANY UNITS DO I NEED?You can purchase any number based on your requirements, up to a maximum of 80% of your cylinder's volume. For reference, please see the CASE STUDY on the preceding pages. For a heat storage capacity of 1 kWh, you would need 113 units.
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WHAT IS THE LIFE SPAN?The service life is more than 10,000 recycles. We suggest you to replace the capsules after 5 years.
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CAN I ADD MORE CAPSULES LATER IF NEEDED?Absolutely, our energy capsule solution is designed for flexible usage. You can add more capsules later to meet your heat storage demands.
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WHOM SHOULD I CONTACT IF I HAVE ANY QUESTIONS?You can reach out to us directly via email or leave a message on our website. Additionally, you can contact our local distributors, whose contact information can be found on our website as well.
Contact Us
Address
China Office: Huaqiao International Inonovation Center, Suzhou City
Singapore Office: 73 UPPER PAYA LEBAR ROAD #07 - 02J CENTRO BIANCO SINGAPORE, 534818
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